Support2026-03-05T08:02:24+00:00

Support

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Need help? We’re here for you. Reach out through any of the channels below.

Frequently Asked Questions

Can I get a receipt for my purchase?2026-03-05T01:59:43+00:00

Yes! Digital receipts are generated automatically for every purchase and are available in the app. You can view your full purchase history at any time.

Where are Snack Break stands located?2026-03-05T01:59:18+00:00

Snack Break stands are located at participating workplaces and community spaces across Australia. If you’d like a Snack Break stand at your location, please contact us at ron@snackbreak.com.au.

How do I delete my account?2026-03-05T01:58:54+00:00

You can request account deletion by visiting our Account Deletion page or by emailing ron@snackbreak.com.au with the subject line “Account Deletion Request”.

I was charged incorrectly. What do I do?2026-03-05T01:58:28+00:00

If you believe you’ve been charged incorrectly, please email us at ron@snackbreak.com.au with your account email and details of the transaction. We’ll investigate and resolve the issue as quickly as possible.

What payment methods are accepted?2026-03-05T01:57:54+00:00

Payments are processed securely through Square. You can use credit cards, debit cards, and other payment methods supported by Square. Your payment details are handled securely and never stored on our servers.

How do I use the Snack Break app?2026-03-05T01:57:27+00:00

1. Download the Snack Break app from the App Store or Google Play.

2. Sign in with your Apple or Google account.

3. Find a Snack Break stand at your workplace or community space and scan the QR code.

4. Scan the barcode on each item you want to purchase.

5. Pay securely through the app and take your snacks!

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